
For Central Virginia agencies whose DSPs float between homes, CareHub keeps daily notes, the voice-assisted MAR, the ISP and Part V, and incident reports in one familiar place.
Why it matters
Around Richmond, a DSP might work a group home on Tuesday and pick up an open shift at a sponsored residential home on Thursday. Coverage like that keeps people supported, but it only works when the paperwork does not change from door to door.
CareHub gives every home the same documentation path. The daily note is streamlined, the medication record offers voice-assisted administration, the ISP and Part V sit where the DSP documents, and an incident report is started without switching tools.
DSPs who step in to cover deserve a system that meets them halfway. When they are not buried in forms at an unfamiliar house, they can spend the shift getting to know the person they are there to support.
From a provider using CareHub
We are a new agency and went through two different EHRs that didn’t seem to match what we needed. CareHub has been absolutely amazing plus more with features offered. It makes life much easier for our DSPs!
What CareHub gives you
A DSP who covers several locations finds daily notes, MAR, and incident reports in the same place each time.
With the ISP and Part V uploaded and auto-populated, a covering DSP can review a person's supports before and during the shift.
The MAR supports voice-assisted administration and tracking, which helps when a DSP is passing meds in a home they visit less often.
Streamlined daily notes keep the focus on what the person did and how the day went.
Incident reports live in CareHub alongside everything else the DSP documents that day.
The calendar module shows scheduled appointments, so a covering DSP knows what the day holds.
The problem
Providers in Central Virginia work alongside Richmond Behavioral Health Authority, Henrico Area Mental Health and Developmental Services, Chesterfield CSB, Hanover County CSB, Goochland-Powhatan Community Services, District 19 CSB, and Crossroads CSB.
Homes can sit in different localities with different support coordinators, yet a floating DSP should not need a different routine for each one. CareHub keeps the steps consistent so a staff member covering in Henrico documents the same way they do in Chesterfield.
How it works
Before starting, the covering DSP opens the person's ISP and Part V supports in CareHub.
Appointments for the day are on the calendar, so outings and visits are not missed.
Administration is guided and tracked in the same record the regular staff use.
The DSP finishes a streamlined daily note, files an incident report if needed, and leaves a clear record for the next shift.
FAQ
CareHub is one system across your service lines, so staff document the same way wherever they work. Our team can walk through how you set up access for staff who cover multiple homes.
We do not publish time-saving figures. Our focus is making the DSP's documentation work simpler and more consistent.
The MAR offers voice-assisted administration and tracking, giving a DSP support during the med pass in any home.
CareHub was built by a former DD residential program director in Virginia who understands what DSPs handle every shift.
The Contact Us button reaches the CareHub team, who can talk with you about how your staff cover shifts today.
CareHub: Documentation, compliance, and billing for DD waiver providers. Tell us about your agency and we will show you how it fits.
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